I purchased the wrong product, may I return it?

Double-check your basket before buying! It helps prevent these situations, but we understand mistakes happen. Here's what you can do:

• Unclaimed Product: If you bought the wrong product and haven't used the key yet, you can return it! We sent you a profile creation email with a link to review your purchase. You have 24 hours to return the unwanted product from this link. Once returned, your refund will be processed within 3-7 business days (sometimes longer).
• Claimed Product: Unfortunately, if you already used the key for the wrong product, we cannot offer a return. Please refer to our return policy for more details.